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We are patient & family advocates providing peace of mind and individual integrity

Patient & Family Advocates

Providing peace of mind & individual integrity

Angel On My Shoulder's Patient & Family Advocates provide Peace of Mind to our clients and their family and friends by ensuring that the highest quality of care and services are consistently being provided.

  • Assist in navigating the Healthcare and Insurance industry
  • Coordinate care between medical providers & care givers
  • Restore quality of life
  • Return clients home and ensure their autonomy
  • Manage and train in home care givers
  • Experienced care for clients at all stages of memory loss
  • Monitor and review the safety and integrity of care in long term care
  • On-going reviews and assessments of treatments and care

» Read more about our services

Client Stories

Go to all client Stories.
  • A Relationship of Trust

    The children of our client felt it was time for their Mother to have in home assistance, but she disagreed. We suggested a compromise by providing weekly visits to assure our client’s safety, and...

  • Peace of Mind

    Our client was experiencing difficulty having her needs met at an assisted living due to mild cognitive impairment. She was no longer able to manage the coordination of care of her medical...

  • Protecting your Family

    A family member discovered a $23,000 check was cashed by the caregiver caring for their aunt. On the recommendation of their Eldercare attorney, they called Angel On My Shoulder for assistance....

  • Restoring Quality of Life

    Mrs. B had a stroke in January, and was continuing to have complications in the skilled nursing facility in April 2013. She had come close to utilizing all of her Medicare rehabilitation days. The...

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Testimonials

“My sister was very ill with so many complex health issues… As her primary caregiver and being naïve about how to deal with so many complexities, I was simply overwhelmed. Carol Freeborn and Angel On My Shoulder came to my rescue. Carol went to bat for me… she truly was an angel on my shoulder.”

Bob

"I would like to take this opportunity to recommend Angel On My Shoulder. Carol Freeborn has lived up to the name of her company. When my dad broke his hip a year ago she stepped in and helped us to navigate a very difficult situation. I wouldn't have known where to start. She took care of everything from making sure the home was safe to hiring competent and loving caregivers. I truly believe that my parents are enjoying a much better quality of life because of Angel On My Shoulder. I will always be grateful for the service they have provided.”

Barbara Ladner

"It has been my pleasure to work with Carol and personally see her dedication to the families she assists. I have worked and volunteered in the field of Memory Care for over a dozen years and have yet to meet another professional like her. She and her team do amazing work helping and supporting families through challenging times and difficult decisions. I would not hesitate to recommend Angel On My Shoulder to anyone who needs assistance for themselves or a loved one. The services, education, care, and support are truly Heaven sent!”

Doreen Cregg, Sr. Family Ambassador, Silverado San Juan Capistrano | Memory Care Community

“I just wanted to THANK you and Karen again for truly being the ‘Angels’ that were so badly needed for the care giving of my 90 year old Aunt, Lorraine.

After taking her into my home to care for her, I didn’t know where to turn for help or resources to make her life not only better, but easier and enjoyable for her. You sent Karen and her “Case Manager” and what a Godsend!! You both were so sweet to her and so compassionate that I could tell she instantly felt someone was on her side. 

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